Shipping Policy

Thank you for shopping at The Woobelss Store! We are committed to providing you with the best online shopping experience, including fast, reliable, and affordable shipping. Please take a moment to read through our shipping policy for all the details regarding processing times, shipping methods, and fees.

1. Order Processing Time

Order Processing Time: All orders are processed within 1-3 business days (Monday to Friday, excluding holidays).
Order Confirmation: Once your order is placed, you will receive an order confirmation email. You will receive a follow-up email with tracking details once your order has been shipped.

2. Shipping Methods and Delivery Times

We offer a variety of shipping options to meet your needs. Delivery times depend on your location and the shipping method selected during checkout.

Standard Shipping (5-7 business days): This is our most affordable option, delivering orders within 5-7 business days after processing.
Expedited Shipping (2-3 business days): Faster delivery for those who need their items quickly, with delivery in 2-3 business days after processing.
Free Shipping: We offer free standard shipping on all orders over $50 within the U.S.

Please note that delivery times may vary based on weather, holidays, or other unforeseen circumstances.

3. Shipping Costs

Shipping costs are calculated at checkout based on the selected shipping method and delivery address.
Free Shipping is available on orders over $50 within the United States.
For international orders, shipping fees will be calculated based on the delivery destination.

4. Shipping Address

Please ensure that your shipping address is correct and complete. The Woobelss Store is not responsible for lost or delayed shipments due to incorrect address information provided at the time of checkout. If you realize you’ve made an error in your shipping address, please contact us immediately at [email protected].

5. International Shipping

Currently, we only offer shipping within the United States. We’re actively working on expanding our international shipping options. Please check back for future updates.

6. Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor the progress of your shipment. You can track your package by clicking the tracking link provided in your email.

7. Delays and Shipping Issues

While we strive to ensure timely deliveries, delays may occur due to unforeseen circumstances, such as weather, holidays, or shipping carrier issues. The Woobelss Store is not responsible for delays caused by third-party carriers.

If there are any issues with your order or shipping, please contact us at [email protected], and we will assist you in resolving the issue.

8. Lost or Damaged Packages

Lost Packages: If your package is marked as delivered but you haven’t received it, please check with neighbors or your local post office. If you still cannot locate it, please contact us within 7 days of the delivery date, and we will assist in investigating the issue.
Damaged Packages: If your package is damaged during shipping, please contact us within 5 days of receiving it, including photos of the damage, so we can file a claim with the carrier and offer you a replacement or refund.

9. Cancellations

If you wish to cancel your order, please contact us as soon as possible. Once your order has been processed and shipped, it cannot be canceled, but you may follow our Return Policy for assistance with returning the item.

Contact Us:

For any shipping-related questions, issues, or special requests, feel free to contact us:

Email: [email protected]
Phone: +1 (401) 303-4945
Address: 36 Foster Center Rd, Foster, RI 02825

Thank you for choosing The Woobelss Store! We look forward to delivering your crochet supplies to you as quickly and efficiently as possible.